We will tell you about creating and setting up chatbots in Telegram: we make them in constructors or develop them from scratch. Type of chatbots for business and private use.

What is a chatbot in Telegram and why is it needed

A Telegram chatbot is a program that automatically responds to messages and performs pre-set gambling database tasks without user intervention. Due to automation and instant response, chatbots can reduce service time, improve the quality of online support and user satisfaction. In addition, they can be an effective tool for marketing and promoting services.

What bots can do:

Provide information. Answer users’ questions about products or services, give advice and recommendations on choosing.
Process orders. Accept requests, record data, process payments and send confirmations.
Support customers. Help solve user problems, provide technical support.
Send notifications about news, promotions, discounts and other important events.
Conduct surveys and research what about is email marketing among users, collect data and analyze the results.
Entertain. Offer games, jokes, popular memes and other activities to lift the mood.
Act as a personal assistant. For example, help with scheduling, remind you of important events, or give health care advice.
Why Using Bot Commands for Business Is Beneficial #
57% of companies claim that a chatbot provides a high return on investment (ROI) with minimal investment.
In addition, chatbots help reduce operational costs for customer service by up to 30%.
64% of customer service agents using chatbots say they have more time to solve more complex customer issues
Some business leaders have noted that chatbots have increased sales by 67%.

If the benefits for business are obvious, what about users? Are they ready to interact with a bot instead of a human operator? Here are some statistics that confirm that they are more ready than ever:

95% of consumers believe that customer service levels will improve significantly with the use of chatbots.
35% of consumers would like to see more companies use chatbots.
57% of consumers value chatbots for instant responses.
55% of consumers prefer to interact with businesses via instant messengers.
For 40% of users it doesn’t matter who helps them – a person or a bot.
47% of consumers are willing to make a email leads database purchase using a chatbot.
Where to find ready-made chatbots

To quickly launch your own chatbot in Telegram, there are two options: