Seen from different angles, the topic of customer service is still relevant.
As we can read in an article from ‘CallCenterNoticias’, 84% of companies claim that good customer service has a direct impact on their bottom line according to the study “2020: Return on Service”, prepar by BDO and The Economist Intelligence Unit. The same report highlights that almost two thirds of companies have seen their bottom line significantly affect by poor service.
Committee of customer service experts among 832 companies from various sectors in Europe, Asia and North America. The report has reveal for the first time the direct impact of customer service on the financial performance of companies around the world. (Read the article here .)
ExcellenceThe study was conduct by an independent
At Teléfono Permanente we make a fundamental contribution to the efforts of companies and professionals who aim to achieve excellence in customer service. Our many years of experience and the optimal means available to spain email list 5 million contact leads our Contact Center (human resources and technology) are the best guarantee – and our clients are the best reference.
We contact health professionals (in this case dentists and pharmacists) to find out their opinions on certain products and provide specific information.
Bas on data collect from thousands of phone calls, we provide our clients with statistics on a daily or weekly basis.
For 40 years, Teléfono Permanente has been
Providing telephone services in various health areas (doctors’ agenda with online agenda management, emergencies, location Providing good information). That is why we have specializ and qualifi personnel in the mical sample appointment request emails sector to carry out surveys at a professional level. Our entire technological infrastructure allows us to carry out our work in a coordinat and efficient manner.
A reliable survey is the key instrument thailand phone numbers for the manufacturer to determine whether a product is accept, whether it meets expectations – in short, to be able to direct sales with a precise focus and achieve the greatest possible success.